| e-File Help | e-File Website |
Overview
When you use the e-File system for the first time, you will select the “First Time Web User” link. You will be required to create a Profile, User ID and Password. You will also be asked to create a Hint question which is an alternative way of entering the system if you forget your password. If you forget your Password and Hint answer, contact the Department’s Division of Taxpayer Services at (603) 230-5920, M-F 8:00 A.M – 4:30 P.M. Eastern time.
If you have previously used the e-File System, you will enter your User ID and Password. If you have not changed from using your NH Tax ID to a User ID, you will need to do so by selecting the “Update your NH Tax ID to your User ID”. If you forget your Password and Hint answer, contact the Department’s Division of Taxpayer Services at (603) 230-5920, M-F 8:00 A.M. - 4:30 P.M. Eastern Time
To make an electronic payment, you will need the following information:
1. Tax type (RETT)
2. Taxable period (Month & Year)
3. Total payment
4. Bank account type (checking or savings)
5. Bank routing number
6. Bank account number
When you are finished making a payment, you will receive a confirmation number with a date and time stamp. If you exit before getting a confirmation number, your information will not be saved or processed. Keep the confirmation number, date and time stamp for your records.
When using this system, use the navigational buttons on each screen instead of your browser buttons. Using the "Back" or "Forward" buttons on your browser may interfere with making a payment.
The Department has a "Demo" of our e-file program available to be used if you would like to run through the program before making an actual payment. Any information entered on the demo screen will not be retained for future use.
Who Can Use e-File?
What Can You e-File?
Browser Hints
The trouble might be with your browser settings or with the version of browser you are using. The browser is the software used to access the Internet, such as Internet Explorer. Examine things on your browser:
1. Browser version must be 5.0 or higher for Internet Explorer.
2. Your browser must have 128-bit encryption. Encryption is the ability of the browser to scramble the contents of a website so that no one else can see the information being entered.
To check version do the following:
For Internet Explorer:
To check your browser's settings for new versions of stored pages, do the following:
For Internet Explorer:
3. Your browser must be set to accept "cookies." Some Web sites store information in a small text file called a "cookie," on your hard drive. The cookie contains information that you provided while using the web site. Allowing a web site to create a cookie does not give that or any other site access to the rest of your computer, and only the site that created the cookie can read it.
To check your browser's settings for cookies, do the following:
For Internet Explorer:
Welcome to e-File New Hampshire
Select RETT to make on-line payments. You can only make payments for the tax types for which you are registered or you have previously filed with the New Hampshire Department of Revenue Administration. If you have any questions regarding the tax types you are registered for, contact the Department’s Division of Taxpayer Services at (603) 230-5920, M-F 8:00 A.M.-4:30 P.M. Eastern Time.
Selecting the "BACK" button will bring you to the "State of New Hampshire Department of Revenue Administration" home page.
Logging In
To Log in, you will need to have an established Profile, User Name and Password. Your User ID and Password allows you to access the e-File system each time you e-file a document.
If you do not have a User ID and are a first time user, select the “First Time Web User” link to create a Profile, User ID and Password.
If you previously used the e-File System, you will enter your User ID and Password. If you have not updated your NH ID to a User ID, you will need to do so by selecting the “Update your NH Tax ID to your User ID”.
Create Profile Information
Use the business name or primary name and the address you last filed with the Department:
If no errors have been made, select the “CONTINUE” button will take you to create a User ID and Password screen.
Selecting the "BACK" button will take you back to the “Login” screen.
Create Your User ID
Your User ID must be at least 6 characters in length and can be a combination of alpha, numeric and special characters. Special characters @#$%^&?!+= are allowed.
Verify your User ID by re-typing exactly as you typed your User ID above.
Create Your Password
Your Password must be at least eight characters in length and contain at least one each of the following: lowercase letter, uppercase letter, number and special character. Special characters @#$%^&?!+= are allowed. You will also be asked to enter a Hint question which is an alternative way of entering the system.
Verify your password by re-typing exactly as you typed your password under “create Password.
Create Hint Question:
Your Hint should be a question to which only you know the answer. For security reasons, you should not use a question that could be easily answered by others, such as, "What is my phone number?"
If you forget your Password, you will be prompted to answer your HINT question. By answering correctly, you will be given access to the system so you can change your password.
You can change your Hint at any time by selecting "Change Password/HINT" on the main menu.
Your “Hint Question” and “Hint Answer” may be a maximum of 45 characters (alpha-numeric). Do not enter any hyphens or symbols.
Selecting the "BACK" button will take you to the "e-File Real Estate Transfer Tax" screen.
If no errors have been made, selecting the "CONTINUE" button will take you to the "Real Estate Transfer Tax Main Menu" screen.
Change Password or Hint
This screen allows a Taxpayer to change the Password or Hint of an existing account.
Your Password must be at least eight characters in length and contain at least one each of the following: lowercase letter, uppercase letter, number and special character. Special characters @#$%^&?!+= are allowed.
Verify your New Password by re-typing exactly as you typed your New Password under Create New Password above.
Your “Hint Question” and “Hint Answer” may be a maximum of 45 characters (alpha-numeric). Do not enter any hyphens or symbols.
Selecting the “BACK” button will take you to the "Main Menu" without changing your Password/HINT.
If no errors have been made, selecting the “CONTINUE” button will take you to the "Main Menu" to update your Password.
Login
Taxpayers will be required to enter their User ID and Password.
Your User ID as entered previously for this application will be displayed.
If you have forgotten your Password selecting the HINT button will take you to the "Login Using Hint" screen.
If you enter your Password incorrectly multiple times, your access to e-File New Hampshire will be denied and you will be instructed to contact the Department’s Division of Taxpayer Services at (603) 230-5920, M-F 8:00 am-4:30 pm Eastern Time, to have your access reinstated.
Selecting the "BACK" button will take you to the "Welcome to e-File New Hampshire" screen
If no errors have been made, selecting the "CONTINUE" button will take you to the "Real Estate Transfer Tax Main Menu".
Login Using Hint
This page allows taxpayers who have already set up their account but have forgotten their Password to enter the system by using a previously established answer to a Hint they have already provided.
Your New Hampshire ID number as entered previously for this application will be displayed.
The Hint question originally setup by the taxpayer will be displayed on this page.
The taxpayer must enter the correct answer to the displayed question to access this system.
Once the proper answer has been given, the taxpayer will be required to create a new password.
If you enter the Answer to the Hint Question incorrectly multiple times, your access to e-File New Hampshire will be denied and you will be instructed to contact the Department’s Division of Taxpayer Services at (603) 230-5920, M-F 8:00 am-4:30 pm Eastern Standard Time, to have your access reinstated.
]Selecting the "BACK" button will take you to the "Login" screen.
If no errors have been made, selecting the "CONTINUE" button will take you to the "Real Estate Transfer Tax Main Menu".
Real Estate Transfer Tax Main Menu
This page will allow you to select functions you wish to perform. The selections available are:
The "LOGOUT" button will take you to the "Thank You" screen.
Real Estate Transfer Tax Payment
The taxpayer name and User ID associated with this application will be displayed.
To make a RETT payment, in the drop-down boxes provided enter the two-digit month and four-digit year (Example 02 2003) for which you are making a payment. The system will automatically display the current month.
Enter the amount of Real Estate Transfer Tax you are paying. Your electronic payment amount cannot exceed $99,999,999.99. If the amount due exceeds this amount, please remit your payment by paper check to the Department.
Selecting the "BACK" button will take you to the "Real Estate Transfer Tax Main Menu" screen.
Selecting the "CONTINUE" button will take you to the "Real Estate Transfer Tax Payment Summary" screen.
Real Estate Transfer Tax Payment Summary
This screen will display the information that you input on the "Real Estate Transfer Tax Payment" screen.
The "EDIT" button will take you to the "Real Estate Transfer Tax Payment" screen.
Once you have entered the required fields, please select the "CONTINUE" button.
Real Estate Transfer Tax Due Dates
The counties must file and pay the Real Estate Transfer Tax by the 10th day of the month, following the taxable period to the Department of Revenue Administration.
Payment Authorization
This screen will display the payment information in a check format. Please verify the payment amount is correct. If it is not correct, select the "BACK" button to return to the prior screens and make the necessary adjustments.
If the payment amount is correct, indicate if you would like the payment to be withdrawn from a checking or savings account. Please note that money market accounts cannot be processed at this time unless it is designated as a savings account by your financial institution. Please verify with your financial institution prior to using your money market account.
At the bottom of the check please enter your (9-digit) routing number and (from 3 to 17-digit) account number as shown.
When entering your bank routing number for your checking account, be sure to use the nine-digit number that appears on your checks. The routing number on your deposit slips may be different than the one on your checks if you bank at a branch office.
The banking information you enter will be stored and displayed back to you the next time you make a payment. You can change your banking information at any time.
The payment date will default to the current date. If you wish to warehouse the payment, enter a later date and the payment will not be imported until the day prior. Warehouse payments can only be made up to the 10th day of the next month from the current date. Please be aware, the warehoused payment date must be a valid banking day. Valid banking days are: Monday through Friday except for the following days: New Year's Day, Martin Luther King Jr. Civil Rights Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans' Day, Thanksgiving Day, Thanksgiving Friday, Christmas Day.
Once you have entered the required fields, please select the "CONTINUE" button.
Payment Authorization Verification
The check now reflects the payment, as it will be withdrawn from your account. Please verify the following items: type of payment, type of bank account, payment date, payment amount, routing number, and bank account number.
If the type of payment or the payment amount is incorrect, select the "BACK" button to return to the prior screens to make the necessary adjustments. To make corrections on the other items listed, select the "EDIT" button.
Once all the information on the check is valid, select the "AUTHORIZE" button to submit the payment.
Payment Confirmation
Once a payment has been submitted through e-File New Hampshire, you will receive a confirmation number as well as a payment summary for your records. Please print or save this screen by using your browser's print or save function. You will need to have this information to verify or cancel this transaction.
If you wish to make other inquires or corrections for this account, select the "MAIN MENU" button.
If you are done with this application, please select the "LOGOUT" button to ensure your tax information is no longer displayed on your computer.
Cancel Payment
The cancel payment screen will reflect the payment summary for the confirmation number and date entered. If upon review of this information, you do not wish to cancel the payment, select the "MAIN MENU" button.
If the payment summary does reflect a payment you wish to cancel, select the "CANCEL PAYMENT" button.
Enter Confirmation Number
You may cancel a payment submitted for this account by entering the confirmation number and date listed at the bottom of your printed or saved payment confirmation sheet and selecting the "CONTINUE" button.
A payment can be cancelled up through 2:00 pm Eastern Time on the same day the payment was initiated or, for warehoused payments, up through 2:00 pm Eastern Time on the banking day prior to the payment date.
If the payment has been extracted for processing, you will not be able to cancel the payment.
The cancel payment screen will reflect the payment summary for the confirmation number and date entered. If upon review of this information, you do not wish to cancel the payment, selecting the "BACK" button will take you to the "Real Estate Transfer Main Menu" screen.
Once you have entered and verified the required fields, please select the "CANCEL PAYMENT/RETURN" button.
If you do not have the confirmation number or date, please call the Department’s Division of Taxpayer Services at (603) 230-5920, M-F 8:00 am-4:30 pm Eastern Time.
Cancel Payment Confirmation
Once a payment has been cancelled through e-File New Hampshire, you will receive a new confirmation number for your records. Please print or save this screen by using your browser's print or save function. You will need to have this information to verify this payment transaction has been cancelled.
If you wish to make other inquires or corrections for this account, select the "MAIN MENU" button.
If you are done with this application, please select the "LOGOUT" button to ensure your tax information is no longer displayed on your computer.
View Transaction Information
Select this option to view e-File New Hampshire transactions entered and their associated status.
This screen will allow you to view all your transactions entered under your business name and NH ID number. You must first select a tax type for which you would like to see all your e-File transactions entered on our system. The following information will appear once you have selected your tax type
1. County name
2. NH ID number
3. Confirmation number assigned to transaction
4. Tax period
5. Document type
6. Total payment
7. Payment date
8. Extracted to DRA (Date sent to bank)
9. Confirmation date/time stamp
10. Cancel Confirmation number assigned to transaction
Selecting the "BACK" button will take you to the "Real Estate Transfer Tax Main Menu" screen.
New Hampshire Department of Revenue Administration
Governor Hugh Gallen State Office Park
109 Pleasant Street (Medical & Surgical Building), Concord NH
(603) 230-5000 |
TDD Access Relay NH: 1-800-735-2964 |
fax: (603) 230-5945
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